حذف الحساب

You can delete your Nomara account and all data linked to it at any time.

In the app

1. Open the Nomara app and sign in.
2. Go to Settings (the gear icon at the top right of the home screen).
3. Under Account, tap Delete account.
4. Confirm it is you with the code sent to your email, then tap Delete.

If you cannot use the app

Email support@needsolutions.net from the address registered to your account with the subject "Account deletion request". After verifying the request we delete the account within 30 days.

What is deleted, and when

• When you delete, your tags turn off at once, every device is signed out and notifications stop.
• Signing in again within 30 days restores the account.
• After 30 days your account, tags, alerts, chats, photos, device and session records are permanently deleted.
• Copies in encrypted database backups disappear within 14 days after that.
• Records about abuse reports may be kept, detached from the account, for up to 24 months for legal obligations.

Before deleting you can download a copy of your data with Settings → Download my data.